Last Updated: February 7, 2026

At Desert Mindset, we are committed to delivering your orders safely, efficiently, and transparently. This Shipping Policy explains how orders are processed, shipped, and delivered when you make a purchase from desertmindset.com.

By placing an order on our website, you agree to the terms outlined in this policy.

1. Order Processing Time

All orders are processed within 1–3 business days, excluding weekends and public holidays.

Processing time includes:

  • Order verification
  • Payment authorization
  • Packaging and preparation for shipment

Orders placed after business hours or on weekends will be processed the next business day.

2. Shipping Locations

Domestic Shipping

We currently ship to most locations within the United States, subject to local laws and regulations.

International Shipping

International shipping availability may vary depending on destination, product type, and local regulations. Some products may not be eligible for international shipment.

It is the customer’s responsibility to ensure products are legal in their destination country.

3. Shipping Methods & Carriers

We partner with reputable shipping carriers to ensure reliable delivery. These may include, but are not limited to:

  • USPS
  • UPS
  • FedEx

Shipping methods and estimated delivery times are displayed at checkout based on your location and selected option.

4. Estimated Delivery Times

Estimated delivery times begin after processing and may vary based on shipping method and destination:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • International Shipping: 7–21 business days

Delivery times are estimates and not guaranteed.

5. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight and dimensions
  • Shipping destination
  • Selected shipping method

Promotional or free shipping offers may be available for a limited time and are subject to change.

6. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking updates depend on the carrier and may take up to 24 hours to become active.

7. Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete.

Desert Mindset is not responsible for:

  • Delays caused by incorrect addresses
  • Lost or undeliverable packages due to customer error

If a package is returned to us:

  • Additional shipping fees may apply for reshipment
  • Original shipping fees are non-refundable

8. Shipping Delays

Shipping delays may occur due to factors beyond our control, including but not limited to:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • High-volume periods

Desert Mindset is not responsible for delays caused by shipping carriers or external circumstances.

9. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, responsibility for the package transfers to the customer.

Desert Mindset is not responsible for:

  • Stolen packages
  • Packages lost after delivery

If you believe your package is lost:

  • Contact the carrier directly
  • Notify us so we can assist with a claim if applicable

10. Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the damage, packaging, and item

We will review the claim and determine an appropriate resolution.

11. Customs, Duties & Taxes (International Orders)

International customers are responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees

These fees are not included in the purchase price or shipping cost.

Desert Mindset is not responsible for customs delays or seized shipments.

12. Restricted Products & Legal Compliance

Certain products sold on Desert Mindset may be restricted in some locations.

By placing an order, you confirm that:

  • You are legally permitted to purchase the product
  • The product is legal in your jurisdiction

We are not liable for orders that cannot be delivered due to legal restrictions.

13. Multiple Shipments

Orders containing multiple items may be shipped separately.

If your order arrives in multiple packages, tracking details will be provided for each shipment when available.

14. Refused or Returned Shipments

If a shipment is refused or returned due to:

  • Incorrect address
  • Failure to claim the package
  • Customs refusal

Shipping costs are non-refundable, and additional fees may apply.

15. Shipping Insurance

Shipping insurance may be included or available at checkout, depending on the carrier.

Claims for insured shipments must be filed within the carrier’s timeframe.

16. Address Changes

Once an order has been processed, address changes may not be possible.

If you need to update your address:

  • Contact us immediately after placing your order
  • We cannot guarantee changes after processing begins

17. Holidays & Peak Periods

During holidays and peak seasons, processing and delivery times may be extended.

We appreciate your patience during high-volume periods.

18. Force Majeure

Desert Mindset is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, or government actions.

19. Policy Updates

Desert Mindset reserves the right to modify this Shipping Policy at any time.

Changes become effective immediately upon posting on this page.

20. Contact Information

If you have questions regarding shipping, please contact us:

Desert Mindset
📧 Email: sales@desertmindset.com
🌐 Website: https://desertmindset.com

Final Note

By placing an order with Desert Mindset, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

We appreciate your support and thank you for choosing Desert Mindset.